Insights for Food Business Owners: The Quiet Work of Leadership
- Donald Woo

- Jul 11, 2025
- 3 min read
Updated: Jul 14, 2025

At first, I thought owning a business meant I was ready to lead one.But it didn’t take long to realize: just because you start something doesn’t mean people will follow you.
Leadership isn’t about position. It’s not built into your role. It has to be earned—inch by inch—through how you show up every single day.
The Illusion I Learned to See Through
I’ve seen it too often. Someone opens a restaurant, invests some money, and assumes they’re a leader just because they now have people on payroll.
But from the staff’s point of view? That person is just the one who pays salaries.That’s not leadership. That’s accounting.
I never wanted to be that kind of boss—the kind staff secretly call “stupid,” not out of disrespect, but out of quiet disappointment. I knew early on: if I couldn’t be a real leader, I had no business running a business.And unless I was ready to operate solo with one or two helpers, I had to learn how to lead properly—or step away.
What Leadership Actually Looks Like in My Shop
For me, leadership starts by doing the work myself.If my team can’t do something yet, I step in first. Then I teach them what I’ve learned. And when someone shows they’re capable, I slowly unload responsibility and give them space to grow.
That’s how people move up—not with titles, but with trust.I watch how the rest of the team starts to rely on them. It’s not me assigning authority—it’s the team recognizing it on their own.
I’ve learned that people don’t really respect job titles.What they follow is someone they feel safe with.Someone who’s proven.
My Job Is to Spot the Right People
When I see someone with potential, I test it quietly.I don’t expect perfection. I’m looking for consistency, for care.And when I know someone’s ready, I put them where they’ll thrive—not where I want them, but where they’ll be most effective for everyone else.
I believe that the best people should be in the best positions—but only if I’m good enough to recognize who they are. That’s part of my responsibility too. If I miss that, then I’m the bottleneck.
Testing Myself, Too
I don’t assume I’m a great leader just because I want to be.I test myself daily—but in manageable ways. Not to burn myself out, but to measure whether I’m still growing.
If I’m a good leader, people around me will benefit.If I’m not, then they should leave.I’m not afraid of that truth. It keeps me grounded. It keeps me honest.
Leadership, for me, is a daily practice. Not a personality trait, not a title.If I want the culture in my shop to grow, I have to plant it with my own actions.That means being present. Observant. Patient.
What You’d See If You Watched Me for a Week
If you sat quietly in my shop for a week, you wouldn’t see anything flashy. You’d see small moments—me teaching someone how to refine a broth, showing another how to tighten workflow by one step, quietly listening when a team member offers a better idea.
You’d see me working like someone who isn’t trying to prove he’s in charge—but someone who cares deeply about how things run when he’s not there.
My Filter
This is the filter I live by:If I can’t lead well, I don’t deserve this business.If I ever feel I’m slipping, I’ll simplify. I’ll step back.But if I can lead well—then I know I’m building something people can grow within.
Because in the end, I don’t want people to work for me.I want them to grow because of me.
And that, to me, is what leadership should feel like.
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